Just installed PE 2020 (had major catalog conversion problems that Adobe support couldn't resolve, but I found a workaround), and it will not import photos from my iPhone 7 (iOS 13.2). PE sees the phone, finds all the photos, can't retrieve thumbnails (tho once it did get some of them) then says it cannot import the items because the phone is not connected or busy. There is no problem connecting the phone to iTunes or seeing everything on it.
... View more