I'm sure this has been asked before, having read through previous questions, but to be honest, I didn't fully understand the answers, not perhaps being fully computer literate. So, if anyone can help, answers in words of one syllable would be greatly appreciated. I am running Windows 10 and Photoshop Elements 2018. All are up to date with latest patches etc. I am trying to set up a website for my wife and want to download photos into it. Most of the photos she has have been taken on either a Samsung Galaxy S7 or S8, with some with a Nikon compact digital. Just downloading them to her web, they are upside down, and there is no way to rotate them. I have been told that I need to get rid of the EXIF and Metadata. I have tried this with the Windows version that is in the OS,Metability Quick FileMind, Photo Exif Editor and File Mind Quick Fix Scrubber. All got rid of the data on the S7, S8 and Nikon photos, but, when I download them, the S7 and S8 photos are still upside down, but the Nikon are fine. So, I then thought I would try my version of Elements, but all I get from this is "Operation could not be completed", so I couldn't download anything. This error message appears for both the S7, S8 and Nikon photos. Obviously, there looks like something different between the camera and the phone, as one lot using the OS remover are fine and the others are not. If anyone has any ideas, or answers it really would be greatly appreciated.
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