I don't know if anyone has seen this but you can launch Adobe Captivate in "low resolution" mode without needing to adjust your display settings. Although I haven't done a full test on it just yet, this short-term solution looks promising. Here are the instructions for launching in low resolution: Captivate does not perform as expected on HIDPI Retina i-Mac machines. As a work-around, reduce the display of Captivate to a lower resolution (Right-click the Adobe Captivate app > Get Info > Enable the option Open in Row Resolution). Restart Captivate. ... View more

They are well aware of the problem as I've been on the phone with them multiple times. I will be honest in saying that it has taken WAY too long for them to find a solution to this problem. ... View more

Are there any updates regarding this issue? ... View more

From my understanding, it is when you are using a 4K or 5K monitor. When I change my resolution to "Larger Text" (i.e. reduce the resolution), Adobe Captivate responds quickly without any lag. ... View more

I completely understand your frustrations as I am dealing with it as well. I can honestly say that Adobe is aware of the issue and has been working with me to fix it. Brick-layer's solution does work but it is an annoying solution because we need to change the resolution of our monitor. Just sit tight - hopefully they will get this figured out soon. ... View more

I am also having problems with Adobe Captivate 2019 on my brand new iMac: iMac 27-inch, 2017 4.2 GHz Intel Core i7 Memory: 16 GB 2400 MHZ DDR4 Radeon Pro 580 8192 MB The crazy thing is, my older iMac (2012), which has a similar hardware setup runs the software just fine. I've had Adobe customer support try fixing the issue but they just blame Apple. I've tried doing everything they've asked, even creating a Root user and installing the software that way.  I will definitely be uninstalling Captivate once I no longer need the software. ... View more