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Participant
August 21, 2023

Slow, glitching, missing features from before.

  • August 21, 2023
  • 1 reply
  • 202 views
Not only is it extremely slow and glitching, when I go back to work on projects that I created before this new update, it is not cohesive. I am trying to edit text on an old project and nothing will come up to edit it. I can only double click it and change the words. No effects, font change, color change, etc. available. There is also no way to save without background like you had before. I would use that feature often. This had become a problem for me.

1 reply

Tarun Saini
Community Manager
Community Manager
August 21, 2023

Hi @Nayte21889170g5iw,

 

We're sorry to hear about your difficulties. For slow & glitching issues, may I know which browser you are using? Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Such problems can also be fixed by clearing the browser's cache and cookies.

 

Please check this link for more info: https://support.google.com/accounts/answer/32050

 

Also, we are aware of this issue and are working to bring these features back soon. If you would like to provide additional feature requests, please submit them on User Voice: https://adobeexpress.uservoice.com

 

Regards,

Tarun