idea P: 13.0.1 at launch [LrC quit unexpectedly] (Mac) in Lightroom Classic Bugs

P: 13.0.1 at launch [LrC quit unexpectedly] (Mac)

Anna Kennedy Photography — Tue, 17 Oct 2023 21:58:13 GMT

Hi I recently updated my Lightroom Classic and now every time I try to launch it I get the error 'Adobe Lightroom Classic quit unexpectedl'

Below is the crash report. Does anyone know a fix to this?

Re: Adobe Lightroom Classic quit unexpectedly on Mac

Smit K — Fri, 13 Oct 2023 11:50:13 GMT

Hi @Anna Kennedy Photography ,

We’ve reviewed the email address you use with this forum and find no crash reports in our system.

Did you see a crash dialog? Did you submit it with your email ID?

Do you use a different email address when filling out the crash report?

Also, the crash reports shows issues with app signature, could you please confirm if installation was successful? Could you try to uninstall the app and install again?

Re: Adobe Lightroom Classic quit unexpectedly on Mac

padgreen — Fri, 13 Oct 2023 11:58:39 GMT

Hi, I have the same problem. I'm running Lightroom Classic on a Apple 2017 iMac running Ventura 13.6/

Everything was OK with Lightroom Classic V13. Last night I upgraded to Lighroom Classic V13.1.

This morning when I tried to open Lightroom Classic and I got an error message saying Lightroom Classic Unexpectedly Quit.

The dialogue box told me to eitehr click to send a report to Apple or Ignore. When I clicked either option, Lightroom Classic just quit.

I tried deleting preferance files and rebooting. I then tried reinstalling Lightroom Classic 13.1. Same problem.

However, I then tried reinstalling Lightroom Classic V13. That has worked. It is now running OK on my iMac.

Obviously, this is just a temporary fix until Aobe sort out the problems with V13.1

Oldy, the info for Lightroom Classic V13.1 in teh Adobe App said it contained bug fixes!

I have to say, this makes me very wary of installing future Lightroom updates.

Re: Adobe Lightroom Classic quit unexpectedly on Mac

JohanElzenga — Fri, 13 Oct 2023 12:00:50 GMT

I see the same thing, except that I do not get any crash report. At first launch after the update to 13.0.1. the app was verified by MacOS as usual, and then it terminated rather than launched. Subsequent attempts to launch it simply do not work at all. This update seems a rush job that was fauled up.

Re: Adobe Lightroom Classic quit unexpectedly on Mac

max_o_max — Fri, 13 Oct 2023 12:13:57 GMT

I have the same problem. I try to disinstall and install again the program, but nothing. Mac Studio M1 - Ventura 13.6

Re: Adobe Lightroom Classic quit unexpectedly on Mac

max_o_max — Fri, 13 Oct 2023 12:19:11 GMT

That's my crash report:

Translated Report (Full Report Below)

-------------------------------------

Process: Adobe Lightroom Classic [3881]

Path: /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic

Identifier: com.adobe.LightroomClassicCC7

Version: 13.0.1 (13.0.1)

Code Type: ARM-64 (Native)

Parent Process: launchd [1]

User ID: 501

Date/Time: 2023-10-13 14:15:37.2916 +0200

OS Version: macOS 13.6 (22G120)

Report Version: 12

Anonymous UUID: 50384129-7BFE-8E8E-D3CE-1ACB3492A126

Time Awake Since Boot: 6500 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Termination Reason: Namespace DYLD, Code 1 Library missing

Library not loaded: @executable_path/../Frameworks/ahclient.framework/Versions/A/ahclient

Referenced from: <453DAE44-6B3D-3136-9E6B-C0914C5051FB> /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic

Reason: tried: '/Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient' (code signature invalid in <6281CCAC-EE33-3E7C-8102-8268D37381E9> '/Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient' (errno=1) sliceOffset=0x000A0000, codeBlobOffset=0x0008B200, codeBlobSize=0x00004220), '/System/Library/Frameworks/ahclient.framework/Versions/A/ahclient' (no such file, not in dyld cache)

(terminated at launch; ignore backtrace)

Thread 0 Crashed:

0 dyld 0x19bb0d118 __abort_with_payload + 8

1 dyld 0x19bb18d7c abort_with_payload_wrapper_internal + 104

2 dyld 0x19bb18db0 abort_with_payload + 16

3 dyld 0x19baa48a8 dyld4::halt(char const*) + 328

4 dyld 0x19baa1590 dyld4::prepare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 4184

5 dyld 0x19ba9fe18 start + 1964

Thread 0 crashed with ARM Thread State (64-bit):

x0: 0x0000000000000006 x1: 0x0000000000000001 x2: 0x000000016cf86820 x3: 0x00000000000000c3

x4: 0x000000016cf86420 x5: 0x0000000000000000 x6: 0x0000000000000000 x7: 0x0000000000000000

x8: 0x0000000000000020 x9: 0x0000000000000009 x10: 0x0000000000000001 x11: 0x000000000000000a

x12: 0x0000000000000000 x13: 0x0000000000000033 x14: 0x0000000000000004 x15: 0x0000000000008000

x16: 0x0000000000000209 x17: 0x000000019ba9d35c x18: 0x0000000000000000 x19: 0x0000000000000000

x20: 0x000000016cf86420 x21: 0x00000000000000c3 x22: 0x000000016cf86820 x23: 0x0000000000000001

x24: 0x0000000000000006 x25: 0x00000001f73710c0 x26: 0x0000000000000000 x27: 0x0000000000000000

x28: 0x0000000000000000 fp: 0x000000016cf863f0 lr: 0x000000019bb18d7c

sp: 0x000000016cf863b0 pc: 0x000000019bb0d118 cpsr: 0x00001000

far: 0x0000000103700000 esr: 0x56000080 Address size fault

Binary Images:

0x102e78000 - 0x10321ffff com.adobe.LightroomClassicCC7 (13.0.1) <453dae44-6b3d-3136-9e6b-c0914c5051fb> /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic

0x1035e0000 - 0x1036bffff com.adobe.AdobeCrashReporter (13.3) <1dac4084-4807-32e4-b23d-90adfd56ad5e> /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter

0x10345c000 - 0x1034a3fff com.adobe.ag.kernel (1.0.0) <f2845898-8065-38ef-9643-9fd028774aa7> /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/Frameworks/AgKernel.framework/Versions/A/AgKernel

0x1034bc000 - 0x10354bfff com.canon.edsdk (13.15.10.1) <ab9ce675-0512-3d82-b709-190aefa29963> /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/Frameworks/EDSDK.framework/Versions/A/EDSDK

0x19ba9a000 - 0x19bb28587 dyld (*) <49204446-242b-3d1e-9704-32f8ac99723e> /usr/lib/dyld

External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

VM Region Summary:

ReadOnly portion of Libraries: Total=809.7M resident=0K(0%) swapped_out_or_unallocated=809.7M(100%)

Writable regions: Total=8576K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8576K(100%)

VIRTUAL REGION

REGION TYPE SIZE COUNT (non-coalesced)

=========== ======= =======

STACK GUARD 56.0M 1

Stack 8176K 1

VM_ALLOCATE 16K 1

__DATA 267K 6

__DATA_CONST 246K 5

__DATA_DIRTY 7K 1

__LINKEDIT 803.7M 5

__TEXT 6076K 5

dyld private memory 272K 2

=========== ======= =======

TOTAL 874.5M 27

-----------

Full Report

-----------

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"codeSigningTeamID" : "JQ525L2MZD",

"codeSigningFlags" : 570491649,

"codeSigningValidationCategory" : 6,

"codeSigningTrustLevel" : 0,

"sip" : "enabled",

"exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},

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"faultingThread" : 0,

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Model: Mac13,2, BootROM 8422.141.2, proc 20:16:4 processors, 64 GB, SMC

Graphics: Apple M1 Ultra, Apple M1 Ultra, Built-In

Display: Studio Display, 5120 x 2880 Retina, Main, MirrorOff, Online

Display: Studio Display, 5120 x 2880 Retina, MirrorOff, Online

Memory Module: LPDDR5, Hynix

AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4387), wl0: May 27 2023 02:14:41 version 20.96.31.0.8.7.148 FWID 01-1f7d4484

Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Network Service: Wi-Fi, AirPort, en1

PCI Card: pci8086,15f0, USB eXtensible Host Controller, Thunderbolt@3,0,0

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PCI Card: pci8086,15f0, USB eXtensible Host Controller, Thunderbolt@3,0,0

PCI Card: pci144d,a80c, NVM Express Controller, Thunderbolt@67,0,0

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PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@10,0,0

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