Hi, I know this is an old post, but the problem still stands even 5 years after. Cross referencing to the text in the marker would be more than useful. Even InDesign has an Anchor Text cross ref, so why not developing this function for FM? ... View more

And, to answer to your first question, it seems I can add a document using SharPoint as server, I can post lots of comments, but my reviewer cannot check for new comments, nor add comments of their own. When I add comments, server seems to work; whenever I want to check for new comments, the server error message appears: . This time, the server IP assigned is: 104.146.128.23 Server status: ... View more

Hi, I actually use Acrobat, no Reader installed. Used Share option, no Review alternative. This is why I asked in the first place: ... View more

This solution of changing the IP to domain was suggested by our sys admin too, but indeed, there is no way to change this in tracker. Maybe Adobe will think about fixing this too? And yes, the issue is on Windows and started after an October update, as stated in other comments. ... View more

Thank you, I dug more after sending this out, and I unchecked the Document Cloud option. I've set up the SharePoint server again, then sent a document for review. The document was uploaded with success, and I have been able to add a comment, but when my pair tester opened and added a comment, the error message popped up. So the conclusion is that you can start a review, but servers are unable to collect and share the comments. Which breaks the actual collaborative process. An ETA for this major bug fix would be great. Regards, Alexandra ... View more

Hi Arvindy, Please see my elaborated comment above, as it seems there's more to this issue then it seems to be . Thank you ... View more

Hi, Here is my last days experience: I have the same issue with my SharePoint server and collaborative reviews. I've tried creating a local server, and it worked. The SharePoint issue remained. Then, I've tried to uninstall and reinstall the Acrobat, thinking of a possible glitch in the last update. Being a subscription-based CC owner, I installed the version available, which I later discovered it is version 2019: And here comes the twist in the story: when I pressed the Send for Review option in Tools, this is what is showing as sharing menu: The process is run through Document Cloud, but I don't seem to have so much control over the file I send for review. In my opinion, this is just a SHARE, not the actual collaborative review. No option to change the deadline later in the process (or not one that is intuitive), not too much online help to rely on. When opening the Tracker from under View menu to see if my previous files are still there, the list shown, with no success on reaching comments. So I guess it remembers something, but not to re-set the process as it was. So my actual question is: will Acrobat continue to support collaborative reviews via local servers/SharePoint or web? In my opinion, these solutions offered more control, more options, and better view over the process. And how much time such a fix would take? Regards, Alexandra ... View more