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danieldunn10
Community Beginner
danieldunn10
Community Beginner
Activity
‎Apr 22, 2017
03:18 AM
Ok I'm not sure what the problem is. do you want to see remotely? thanks
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‎Apr 19, 2017
09:11 AM
Hi, please let me know what we need to do in this case. Thanks
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‎Apr 18, 2017
03:51 AM
Hi, I've used WSUS and Microsoft, there are no more Microsoft updates to install for our version of office 2016 Our version is 16.0.4498.1000 It seems to be related to the Microsoft update mentioned earlier. Please let me know what to do. Thanks
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‎Apr 17, 2017
02:51 AM
Thanks no sorry it is still the same the only thing I have found so far is uninstalling the Microsoft kb
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‎Apr 15, 2017
01:52 AM
Hi, there are no updates for office in windows update. its a volume lisense version of office 2016 standard uninstalling the microsft kb fixes it, so it must be related to that? selecting the correct profile in reader doesnt help thanks
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‎Apr 13, 2017
11:25 AM
Both are updated and we still have the problem. if I uninstall the Microsoft KB it it ok Let me know what the next steps are thank you
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‎Apr 13, 2017
07:05 AM
try uninstall this KB it worked for me https://support.microsoft.com/en-us/help/3141511/february-7-2017-update-for-outlook-2016-kb3141511
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‎Apr 13, 2017
06:05 AM
Hi, I have spent quite a lot of time trying to work this one out and I think I have. If I uninstall this Microsoft update the problem goes away. - https://support.microsoft.com/en-us/help/3141511/february-7-2017-update-for-outlook-2016-kb3141511 We installed this update on the same day as updating the adobe reader. I found that it did not matter which version it was, going back to an older version still had the problem, also going to the latest version released this week we still had the problem. We do need this Microsoft update so please let me know what we can do? Thanks
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‎Mar 12, 2017
11:47 PM
Thanks for looking into it i have checked and we do have the latest version of office we have the 64 bit version Thanks
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‎Mar 06, 2017
12:40 PM
Thanks for your help outlook 16.0.4498.1000 32 bit below is a link to a video showing the problem 2017-03-06_2029 thanks for for looking into it
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‎Mar 05, 2017
05:32 PM
Hi is there a way I can download the previous version from somewhere? thanks
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‎Feb 26, 2017
11:36 PM
This didn't work sorry is there a way to download the older version? thank you
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‎Feb 26, 2017
08:40 PM
Thanks for your help. i have done this, I have also tried uninstall / reinstall adobe. i have also tried repairing and reinstalling office 2016 The version we have this problem with is 15.23.20070 we have some machines which don't have this problem and they are version 15.20.20042 Updating adobe reader on these machines gives them the problem Is there a way to redownload the older version to fix this for our users? Many thanks
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‎Feb 26, 2017
12:56 PM
1 Upvote
hi, we have the latest version of adone reader DC and Outlook 2016 on our desktops Since upgrading to the latest update, the attach to email button asks to choose an outlook profile when clicked and doesn't work when one is chosen. Ive found that previous versions of reader had this and it had been fixed I tried the adobe reader registry which didn't work and tried repairing office 2016 thsnks for any advice
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‎Apr 13, 2015
08:41 AM
Hi, I setup a group policy to install Adobe Reader 11.10 when people turn on their PCs. To update those installations to Adobe Reader DC what should I do? Do I setup a new group policy for Adobe Reader DC, or do I add an MSI to the existing group policy? Many Thanks
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‎May 28, 2010
02:40 AM
Hey, yeh I had a way of improving it a bit. What I did was download the Camtasia studio 6 trial and Any Video converter. - Used camtasia studio to create a video, and saved it as an avi file - Then Any Video converter to convert it to an flv file. When converting the video you choose the profile (which in the top right corner of the program) Flash Video Movie (*.flv) and then chose the frame size 640x480. Then when I add the flv to the presentation it plays in not perfect but better quality. Could you let me know if you find a better way? Many Thanks
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‎Mar 10, 2010
04:24 AM
Hi, I am trying to create some training guides for our staff by recording the computer screen of me carrying out a task so they can play them in a presenter file. To do this I have been using camtasia to record the screen in an avi file, and the quality of the file is great when I play the video file back. But after I import the video into a powerpoint slide, and publish it using adobe presenter, the quality when playing back isnt very good even if I make the size full screen. I've tried setting the video quality when importing it to high. But is there some video format I should use which would work out better or something else? Thanks alot
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