@chndmrl
make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support. there are 2 ways to contact adobe; chat and twitter (now x): chat: use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen in the chat field (lower right), type AGENT be patient, it can take quite a while to reach a human. twitter/x: tweet @AdobeCare p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.
... View more