Indeed! It's quite common among small/start-up companies. The place I work for rely on print shops on Taobao and Alibaba to reduce cost, lots of time their staff aren't trained to handle files properly. Back to the outline conversation, it's more of an UX issue rather than a bug. I understand that it makes sense from an engineer's perspective, however as a user I'm definitely not expecting a part of the paragraph to disappear - even a pop up window stating certain things can't be outlined would be nice. That's being said, I agree with Steve that engineers should focus on major problems, and this issue is by no means necessary to solve. I might even be the only person who think it is an issue.
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