This change worked for me after months waiting for an update that could fix my problem. First I increased softness (1-20% depending on your CPU) while brush was selected to activate options in the engine icon. After that I checked second and third options of engine softness icon (config). After that everything changed, now I can use CC 2019 almost 7 months later ... I hope this can help someone else. Attached file to explain (Spanish version)
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