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rene-g
Community Beginner
rene-g
Community Beginner
Activity
‎Apr 15, 2011
08:11 AM
1 Upvote
I am a bit dissapointed not hearing from Adobe on this. In the meantime I have done a bit of hacking. This is how I got around the problem were 'Presenter 7' brings up the EULA page for too short a moment to be able to accept it, and then thinks it was declined, and subsequently shows an error saying: "Adobe Presenter failed to open because either it is not licensed or there is an error". So I hacked the EULA html file (see below) After installation of Presenter 7, replace the content of the file C:\Program Files (x86)\Adobe\Presenter 7\adobe_epic\eula\install.html with the following content, where the line in bold is the important one ================================================================ <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"> <html> <head> <title>License Agreement</title> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"> <link href="./../default.css" rel="stylesheet" type="text/css"> <script language="javascript" src="./../domutils.js"></script> <script language="javascript" src="./../wizardcore.js"></script> </head> <body onload="doAccept()" background="./../background.png"> </body> </html> ================================================================ This will accept the EULA automatically and enables you to work afterwards. This is not a fix, but a work around. This worked for me and I do not accept any responsability. Obviously Adobe also thinks you are on your own. rg
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‎Apr 14, 2011
09:13 AM
Hi Chris Support (are you Adobe Support?) This is well meant but does NOT help. I have two computers, both with Win7 64bit and both with PP 2010 32bit. On one computer Presenter 7 installed works correctly but on the other one I get the error described above. I have uninstalled Presenter 7 and cleaned my computer with CCleaner MANY times and YES I do have SP1, as I think there is an old file which Presenter did not uninstall. So, will anybody from Adobe please respond? rg
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‎Apr 13, 2011
01:41 AM
Following is the amt.log of the computer that is not working. The first part (in bold) is the same as on the computer where "Presenter 7" is working correctly, the rest is different. Please help 2011-04-13 10:27:37 [3092] AMT: START SESSION, library version 1.5.0.36,52.341579 2011-04-13 10:27:37 [3092] AMT: Initializing C:\Program Files (x86)\Adobe\Presenter 7\ [en_US] 2011-04-13 10:27:37 [3092] AMT: Adobe License Manager version 2.5 (build 1.36) RELEASE 2011-04-13 10:27:37 [3092] /AMT0250984558/ {4F93ABBE-5A1D-4D56-94CB-022F109FDE4D} 2011-04-13 10:27:37 [3092] /AMT0194694755/ {4F93ABBE-5A1D-4D56-94CB-022F109FDE4D} 2011-04-13 10:27:37 [3092] /PCDService0127063747/ {4F93ABBE-5A1D-4D56-94CB-022F109FDE4D} 2011-04-13 10:27:37 [3092] /AMT0073107491/ {4F93ABBE-5A1D-4D56-94CB-022F109FDE4D} 2011-04-13 10:27:37 [3092] /AMT0087759331/ {4F93ABBE-5A1D-4D56-94CB-022F109FDE4D} 2011-04-13 10:27:37 [3092] /AMT0051932803/ License-GUID-Presenter-Win 2011-04-13 10:27:37 [3092] /AMT0186350190/ 2011-04-13 10:27:37 [3092] /AMT0217686206/ 2011-04-13 10:27:37 [3092] /AMT0013778542/ 2011-04-13 10:27:37 [3092] /AMT0141832179/ C:\Program Files (x86)\Adobe\Presenter 7\AMT 2011-04-13 10:27:37 [3092] /AMT0166617427/ C:\Program Files (x86)\Adobe\Presenter 7\AMT\application.sif 2011-04-13 10:27:37 [3092] /AMT0268432926/ 2011-04-13 10:27:37 [3092] /AMT0172021198/ 2011-04-13 10:27:37 [3092] /AMT0201805758/ 2011-04-13 10:27:37 [3092] /AMT0013754766/ 2011-04-13 10:27:37 [3092] /AMT0232480894/ 2011-04-13 10:27:37 [3092] /AMT0126557118/ 2011-04-13 10:27:37 [3092] /AMT0125289710/ Obtaining 2011-04-13 10:27:37 [3092] /AMT0011178590/ 2011-04-13 10:27:37 [3092] /AMT0211681639/ 2011-04-13 10:27:38 [3092] /AMT0049118148/ 2011-04-13 10:27:38 [3092] /AMT0165767982/ 2011-04-13 10:27:38 [3092] /EPICService0071286754/ EULAFolderName Legal 2011-04-13 10:27:38 [3092] /EPICService0078689294/ 2011-04-13 10:27:38 [3092] /AMT0247102670/ 2011-04-13 10:27:38 [3092] /AMT0232480894/ 2011-04-13 10:27:38 [3092] /AMT0056200073/ 2011-04-13 10:27:38 [3092] /AMT0118780867/ PresenterPresenter{4F93ABBE-5A1D-4D56-94CB-022F109FDE4D}{4F93ABBE-5A1D-4D56-94CB-022F109FDE4D} 2011-04-13 10:27:38 [3092] /AMT0171050355/ 684.406043 2011-04-13 10:27:43 [3092] AMT: END SESSION.
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‎Apr 12, 2011
09:47 AM
I have tried this. It did not solve the problem, it just created a new cache.db BTW: It did not ask me to enter the licence key again. rg
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‎Apr 12, 2011
09:30 AM
I have tried this. It did not solve the problem, it just created a new cache.db rg
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‎Apr 12, 2011
08:11 AM
I have the same problem. I can just read the agreement, but it disappears too quickly to click on the "agree" button. Interrestingly it works on my laptop, a bit slower but with the same SW. Win7 64, PP 2010 32. rg
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