Thanks for looking into this, but now, more than two months later, there is still no update available which solves the problem. When will this update be ready? ... View more

Hi Parul. It's with any link on the site histaminintoleranz.ch, for example. http://www.histaminintoleranz.ch/en/symptoms.html#zusammenfassung http://www.histaminintoleranz.ch/en/therapy_dietarychange.html#zusammenfassung http://www.histaminintoleranz.ch/histaminose.html#zusammenfassung ... Before, this site was on a server in Germany. A few weeks ago, the site was transferred to a server in Switzerland. There is no relation between those two independent providers. On both servers, it did not work. Is this a hint that either it is not a server issue, or both servers have an "unusual" configuration that does not understand the "%23" replacement? There is still the question left: Why does Adobe replace "#" by "%23", if "#" is correct and working, and "%23" doesn't? What can I do to avoid this? Does anybody know an alternative PDF-software that leaves my links unchanged as they are and does not produce such nonsense? Will there be a bugfix soon? ... View more

Hello Phillip Why Mac? My System is Microsoft Windows 8.1 on Dell Hardware, Microsoft Office Professional 2013, Adobe Acrobat XI Standard (V 11.0.06). No Apples or any other fruits inside. I have no "Dock", I even didn't know what this term means, but after some research, I found out that you probably mean the Windows Task Bar. I appreciate very much your support and your patience. Many thanks. ... View more

Didn't work. Same problem. It makes no difference how the link was created (menu or auto correct). ... View more

What do you mean with "server issue"? As I have already mentioned: There is no server or network involved. All takes place on my computer. Word and Adobe are installed on my computer. After saving the local Word-doc as a local PDF on my computer, the link is already broken (# replaced by %23) before I upload it to anywhere. Here an example file: http://www.wandertreff.ch/download/link.docx http://www.wandertreff.ch/download/link.pdf If I enter the Link with # in a browser, it works perfectly. The page and anchor exist. If I enter the Link with %23 in any browser, I get an error 404: ... View more

Thanks for your answers. Today I called the Adobe phone hotline. They told me they will not answer my question because I bought my OEM version preinstalled on a Dell notebook without an installation-disk ==> no serial number available. I only bought Adobe because I needed clickable Links in PDFs. It seems that exactly this feature does not work properly, so this software is useless for me. Quite frustrating. ... View more

Thanks for testing. "#" is not an illegal character. I'm 100% sure it is correct. It is very common in HTML to define anchors in the code with the "name" tag (e.g.: <a name="chapter5"></a>). With the # in the URL, you can then jump directly to that anchor anywhere on the page instead of the top of the page. It should be absolutely unimportant if a link is correct and currently exists or not. Adobe should be able to transfer any link from a word file into a PDF exactly as it is, without making any changes to it. Is anybody here who has a solution? Just for testing:http://www.example.com/home.html#chapter5 ... View more

The underscore is not replaced, but this does not solve my problem, as the link does not work with _ instead of #. ... View more

Hi. Thanks for your answer, but there are no spaces in the url. The "#"-sign in the URL is replaced by "%32". Example: The correct link is http://www.example.com/home.html#chapter5 When I print this word file to a PDF, then Adobe changes the link to http://www.example.com/home.html%23chapter5, which is not an existing URL and therefore causes an Error404. The PDF has to be distributed to hundreds of people, so it has to work with any browser. It is neither a server nor a browser who makes this mistake. I created the PDF local on my computer with a local installed Adobe software and open this local PDF with the Adobe Reader which is installed on my Computer. The wrong link is already shown by mouseover in Adobe, even before clicking on it in order to open a browser. Internet or browsers were not involved. It's all on my local harddrive. ... View more