Did exactly the same, and follow the same strategy. ... View more

"...... 146. smei_ch,        21.12.2012 03:08    in reply to oldbalddude  Install of 13.0.3 didn't help, my version ist still not activated. And I will not do that until Adobe confirms that my activation counter stays like before. And no response from support, what's going on there?? ...." On Dec 21 I wrote this and have found out last week that my activation counter wasn't reset as promised by support but that it's on 2 activations. I never had my Design Suite on another machine and Adobe support tells me now that it can't be reset to one. Be warned!! A VERY unhappy customer. ... View more

Needed some time for the upgrade because I had to finish some work before, and can't afford any more trouble. Works so far. BUT: I will not forget how I was treated by Adobe support! This, and the pressure to move to a cloud model (which I will never do!) really makes me think.... ... View more

Your holidays start on Dec 12??? Sounds generous.... ... View more

And the trial period ends tomorrow. ... View more

It is not always as easy. In my case I have the same problem with PS, AI and ID. Still very open about the number of licence activations on my Adobe data, I sometimes need to activate the additional license on a client machine. And reinstalling needs normally re-registering most of my 10+ plugins, which takes additional time. Opened a support case on December 12, it was withdrown by Adobe "support" on Dec 24, without any kind of solution or apologies. 5 days of trial left, this is no longer a minor issue for me! ... View more

Only 7 days left on my Design Premium suite, and no posts from Adobe employees here since the 29th. What is going on there? Is it too much to expcet professional communication and service?? ... View more

Good to see, but it took them 16 days to acknowledge this as a bug? I still wonder how they could just close my support case. ... View more

Same here. 16 days without a solution, problem keeps coming back. Support: non existant. And the trial days run out. I'm no happy customer! ... View more

Latest update: my support case was withdrawn from Adobe without giving any solution. They simply ask to contact again if I have any issues. What kind of support ist this? Epic fail.... ... View more

I have the problem since 13.0.1 ... View more

Wrong. It deactivated my license now two times. And changed my activation counter with Adobe, this is what really makes me upset! ... View more

Lucky you. The support guys I exchange messages with since days didn't acknowledge anything, I even gave them the URL to this discussion. Support so far: zero. ... View more

Just got the following message from Adobe support: " Hi ,  Thank you for contacting Adobe,you contacted us regarding Activation support and as you still need  help please contact us again:http://www.adobe.com/support/contactWe hope to see you again soon.Thank you for your inquiryBest regards, ........... Customer Support " No real help, these guys don't seem to be hired to support but to shy customers away. What is going on at Adobe?? ... View more

Install of 13.0.3 didn't help, my version ist still not activated. And I will not do that until Adobe confirms that my activation counter stays like before. And no response from support, what's going on there?? ... View more

Will this change my license count with Adobe????  Last time it did! ... View more

Happened just a second time with me after I could reactivate it last week (CS6 Extended on MacBook Pro). But I had to contact support to get my activation count reset. This time I left PS as it is and opened a support case. I really wonder what Adobe intends to do with this. REALLY annoying. ... View more

Same problem here. XCode 3 is only supported under SnowLeopard, but when you want to develop for iOS as well, you need the latest XCode 4, wihich only runs under Lion. And MountainLion is only a few weeks away. Not a very good situation. When will there be an upgrade of the SDK to actual versions? ... View more