The best thing for you to do is to allow all users to have the choice of which flash player they want to use. By that I mean bring back the older working versions without pop up message and without that damn control panel. People are not interested to get to know how it works all the jargons is too complicated for most of us to understand what you are saying . All we want is the older simple version that doesn't affect the RAM and remain hidden to the human eye while it is operating like it used to do in previous versions like Flash player 9.0 , 10.0  etc...  For anyone else who has time to fuff around with a control panel then fine they can download that version if they like it and I am sure you'd be surprise how many people would revert back to the old ones . I still can't believe why introduced a stupid idea like control panel into it while it was working fine before as it was prior to that. ... View more

I have to agree that ever since flash added control panel from  11.0 onwards it has been a completel shamble. What you fail to understand is the average people using the internet doesn't have a clue about in detail technical support or how don't want to spend long hours trying to go through trial and error technical support any as all they are getting is frustration and no one to listen to what is really ahppening. Let me try to explain this to you Jeromie Clark , the previous version of flash before version 11.0 was working more than marvellous for everyone it blend welll no need to give a damn about control panel or memory usage all they cared was they go on youtube or any channel first time and it ask them to download flah and they did and that is the last personal contact they had with their flash player so brilliant it waas. Please pass this message to your board, since everyone rely on flash to watch videos and music on internet, the changes they made to flash after version 11 has all been BIG mistakes one after the other and they keep going in the that same direction again and again making more people frustratng everyday. If your people were actually listening then they would have understand that they are moving in the wrong direction and revert to how it was before. The issue people are trying to explain to you is , while watching one video online it is not dependent on the site or channel, most user is having an issue where flash suddenly eat all the ram exceeding the amount of ram the browser itself is using up until it render the browser itself  NON-RESPONDING undefinitely which a lot of people has been trying to make you the developpers understand. If you are unable to accept the fact that there is a problem with it and try to revert to how flash was before then the issues and complain will only keep piling up because 90% of sites uses flash and it is causing massive frustration right now between browser developpers and users about the use of flashplayer. I have given up on what in my opinion is a fine piece of crap by that I mean every flash player after version 11.0 I will ask of you if there is a way where I can have a non control panel flash player version 9. or 10 I can download and use I am really fed up with this situation everyday where I have to CTRL+ ALT+ DEL  then end process from my task manager when my flash player go berserk this should give you an idea how frustrating it is. If you are looking into individual site then you have to go through all video sites then effect is the same. We pay a premium to watch a movie channel and halfway through the movie it stop responding because flash decided to go berserk  and suck all the memory page stop responding we have to CTRL+ALT + Del again then you don't want to watch the movie anymore plain simple this is the experience of a lot of user right now please pass this to your developpers if you can. ... View more