Skip to main content
Participant
February 12, 2020
Question

3D

  • February 12, 2020
  • 1 reply
  • 488 views

My laptop is HP Zbook 15 G6 and OS is WIN 10 1903

recently I played a 3D object via Adobe Reader 

I found animation would show very lag if I enable SandBox Protection but fluently  with SandBox Protection disable

May I know why this setting impact the 3D animation ?

Thanks

This topic has been closed for replies.

1 reply

Participant
February 17, 2020

Hi webber12345,

 

Thanks for reporting your concern.

Could you please provide us with the fiollowing information to help us analyze this better:

  1. Is this file specific or generic. Please provide us with the file you are facing the issue with?
  2. Adobe Reader version#?
  3. Please attach a video as well to show the comparision with sandbox enabled vs diasabled.

 

Thanks,

Girija Agarwala

Adobe Acrobat Desktop Team

Participant
February 17, 2020

1.it's a generic file
https://drive.google.com/open?id=112RHk_dET6k0hJ5R_d2RtH87Ho2Pqzo- 

2.Adobe version :20.006.20034