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eduardor84622653
Participant
May 25, 2017
Question

Acrobat Reader DC

  • May 25, 2017
  • 1 reply
  • 495 views

Quando o aplicativo é aberto pela primeira vez, alem de certa lentidão fica travado durante 15 segundos aproximadamente, após algumas pesquisas consegui fazer o download do Acrobat Reader XI em português, que está rodando maravilhosamente bem e ocupa apenas 126 mb em disco. Sugiro revisão no Reader DC para torna-lo menos pesado e sem travamentos.

Atenciosamente,

Eduardo Ribeiro

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    1 reply

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    May 25, 2017

    Hi Eduardor84622653,

    Thanks for sharing the feedback.

    As mentioned above, that Adobe Reader DC takes time to open during launch. So could you confirm the version of Adobe Reader DC you were working on? Was it latest version with all the updates installed?

    Also, there could be a possibility that preferences of the application got corrupted and that was causing delay in response.

    In this scenario would suggest to reset the preferences of the Acrobat and try again.

    How to reset Preference settings in Acrobat.

    Regards,

    Akanchha

    E
    eduardor84622653Author
    Participant
    May 26, 2017

    Hi Akki_24

    Yes, it was the latest version with all updates.

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    June 10, 2017

    Hi Eduardor84622653,

    Thanks for sharing the update.

    There shouldn't be any problem with the latest version, as you have shared its action was slower than older version would recommend to reset the preferences and try again.

    -Akanchha

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