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Mohandasmt
Mohandasmt
Participant
July 2, 2020
Question

Acrobat Reader DC crashes immediately after few seconds

  • July 2, 2020
  • 2 replies
  • 1037 views

I have been using Acrobat Reader DC and crashes immediately after a few seconds.

I have tried different options available like; 

1. Accepted the user's agreement manually on Eula, but no use. 

2. Removed by using Acrobat remover and again re-installed, but no use.

3. Tried to open through a browser, it started working but without editing features. 

4. Disabled protected mode, but no use. 

5. Checked for 'acrodist' in the directory, but could not find.

6. If un-install the re-install the reader, it will work for the session. But when I restart the system, the reader crash immediately.

7. I am using Windows-10 and Kaspersky anti-virus. 

Please let me know if there is a solution to this?

Your reply in this regard is highly appreciated.

 

Thank you,

Mohandas

    This topic has been closed for replies.

    2 replies

    Z
    Zee02
    Participating Frequently
    July 8, 2020

    There can be several reasons why the Adobe is crashing on your system, try to Update the Adobe Acrobat. Sometimes updating the Adobe may resolve the crash problem

    Mohandasmt
    MohandasmtAuthor
    Participant
    July 8, 2020
    Hi,

    For me, it is a war-like situation from the morning to make ready the Adobe
    Acrobat DC working. I do a lot of recommended solutions, including the
    updates. Today, I disabled the protected mode and started working. And if
    I close and restart the system, it will go back to the crashing behavior.

    It is a funny situation. I need a permanent solution to this issue. The
    frequent crashing issues started recently.

    Waiting for your further instructions.

    Thank you,

    *Mohandas*
    *Mob: +918891365170*

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    A
    Anonymous
    July 2, 2020

    Moving to the Acrobat Reader forum from Community Help

    Mohandasmt
    MohandasmtAuthor
    Participant
    July 8, 2020

    Hi Ged Traynor,
    Can you please suggest me a solution for the Acrobat Reader DC crashing issues?
    I have tried various methods, I could see here.

    Thank you,

     

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