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staggerlee1932
Participant
November 21, 2017
Question

Acrobat Reader DC export tool keeps disappearing

  • November 21, 2017
  • 1 reply
  • 392 views

can anyone help?  i have adobe acrobat reader and it keeps disappearing. 

i reboot

i shut down and startup

i uninstall and then restart

i install and it shows up again.

then it disappears again.

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    1 reply

    Poorvi Singhal
    Community Manager
    Community Manager
    November 22, 2017

    Hi,

    Sorry for the inconvenience, can you please following steps and let us know how it goes:

    - Are you signed in with id having export PDF subscription?

    - Which language Reader are you using?

    - Have you set a feature lockdown key under HKLM/Software/Policies/.../FeatureLockdown/

    - Can you share a snapshot of Reader Tool center from the Tools tab

    Regards,

    Poorvi