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valentinah12744013
Participant
October 26, 2018
Question

Acrobat Reader DC not working

  • October 26, 2018
  • 1 reply
  • 546 views

Hello...for the past 2 weeks the reader has been acting up. I cant open any of my pdf files and now i cant open the actual app. I am using Windows 10 PC. Please help.

    This topic has been closed for replies.

    1 reply

    Ayush__Jain
    Adobe Employee
    Ayush__Jain
    Adobe Employee
    October 30, 2018

    Hi,

    Sorry for the issue that you are facing with reader.

    Could you please let me know what exactly Happens When you Launch the Reader application ?

    Did you Tried a ReInstall of the application and see if it works ?

    -Ayush

    V
    valentinah12744013Author
    Participant
    October 30, 2018

    Hello,

    When I double click on the app it doesn’t do anything. Some days it will open, some days it won’t. I have tried to uninstall/reinstall but still not working. The only thing that helps is if I shut down my computer and then reboot. Can you please help?

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