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jsphreal
Participant
March 6, 2020
Question

Acrobat reader wont launch or open any pdf

  • March 6, 2020
  • 2 replies
  • 547 views

Hello, I had the adobe dc free trial and once that ended i downloaded the reader because I only need to read docs and now neither of the programs open and nothing happens when i click a pdf. ive tried uninstalling and installing and still nothing. i tried to chat with a rep but the said they dont provide support for reader anymore.

    This topic has been closed for replies.

    2 replies

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    March 11, 2020

    Hi Jsphreal

     

    We are sorry for the trouble and the delay in response. I hope you would be able to fix it by now. If the issue still persists, please try the following steps:

     

     

    Let us know how it goes

     

    Regards

    Amal

    Eric Dumas
    Community Expert
    Eric DumasCommunity Expert
    Community Expert
    March 6, 2020

    Hi,

    Can you confirm the operatiing system you are using?

    Also, can you confirm if you can open a pdf if you start Acrobat Reader, and from Fole>Open you select a file?

    If this works, you might need to adjust the file extension association. That's the Prefences/ControlPanel element where you setup a link between the pdf extension and Acrobat reader

    J
    jsphrealAuthor
    Participant
    March 6, 2020
    I am using windows 10. I can even open the program to do what your asking.
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