Skip to main content
B
brandont5921
Participant
April 18, 2017
Question

Adobe Acrobat Reader DC Crashes whenever I copy item

  • April 18, 2017
  • 1 reply
  • 2839 views

Every time I go to copy an item in my document, Adobe crashes.  I get the error message "Adobe Acrobat Reader DC has stopped working.  A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

I have tried to update but I get the error message "Update Failed. 'An error occurred. Please check for updates again later.' Error: 111100."

The version of Adobe Acrobat Reader DC that I have is 2015 Release: Version 2015.007.20033

This topic has been closed for replies.

1 reply

AkanchhaS8194121
AkanchhaS8194121
Legend
April 18, 2017

Hi Brandont5921,

As mentioned above, the update is also getting failed then-

You may refer to the help document Resolve Acrobat DC intermittent crashes on Windows

and try resetting the preferences of the Acrobat and relaunch it.

Let us know if it still doesn't work.

Regards,

Akanchha

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices