Skip to main content
A
Anonymous
January 12, 2017
Question

Adobe Acrobat Reader DC stops working

  • January 12, 2017
  • 1 reply
  • 413 views

I can open the PDFs perfectly fine. However, after a couple of minutes of reading and highlighting the screen no longer reacts. I am not able to scroll down or exit the page so I end up having to shut down the computer.  

    This topic has been closed for replies.

    1 reply

    P
    peterg218
    Participant
    January 12, 2017

    I still have the same problem

    AshuMittal9644438
    Adobe Employee
    AshuMittal9644438
    Adobe Employee
    January 19, 2017

    Hi,

    We have released an update today that fixes this issue. This update will be automatically applied to all existing installations of Acrobat and Reader DC. You can also open Acrobat or Reader DC and visit Help > Check for updates to make sure you are on the latest patch.

    Details about the release: Acrobat Help | Release notes | Acrobat DC, Acrobat Reader DC | Update 

    Please let us know how it goes.

    Thanks,

    -ashu

    PS: Please mark the post as answered if this resolves your issue.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices