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J
johnp55931213
Participant
February 2, 2017
Answered

Adobe export PDF authorisation has disappeared

  • February 2, 2017
  • 1 reply
  • 420 views

Back in September 2016 I took out annual subscription to Adobe Export PDF basically to allow me to convert PDF to Word. This worked fine on my PC.

In October i replaced the PC with a new PC and have been unable to use the facility since then. When I click on Convert, it takes me to a screen asking me to subscribe to one of three options. But i have already subscribed (to the cheapest option)

How do i get back the ability to convert PDF to Word?.

This topic has been closed for replies.
Correct answer Test Screen Name

1. Check your account details on Adobe.com

2. Sign out from Reader and sign back in, being sure to use the Adobe ID checked in 1.

1 reply

T
Test Screen NameCorrect answer
Legend
February 2, 2017

1. Check your account details on Adobe.com

2. Sign out from Reader and sign back in, being sure to use the Adobe ID checked in 1.

J
johnp55931213Author
Participant
February 2, 2017

Thanks. It's now fine.

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