adobe reader has crashed whilst trying to share a document via google mail

Hi Masie,

Thanks for reaching out. As described above, Adobe Acrobat Reader DC is crashing while sharing the document via google mail, correct?

We need some more information for a better understanding.

• What is the version of the Adobe Acrobat Reader DC installed? To check the version please use the link - https://helpx.adobe.com/acrobat/kb/identify-product-version.html
• Check for any missing updates and try updating the application to the latest version 19.12.20040. Go to Help > Check for updates. To know more about the latest version please use the link  - https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html
• Try repairing the installation (For Windows Only) Go to Help >Repair Installation
• Are you on a Mac or Windows machine and what is the version of the OS?
• Is this a behavior with a particular file or with any file you try to share?
• What is the workflow/steps you are doing to share the file?

In the meantime, please try the troubleshooting steps provided in the help article below:

-https://helpx.adobe.com/in/acrobat/kb/acrobat-dc-crashes-on-windows-os.html

-https://helpx.adobe.com/in/x-productkb/global/troubleshoot-system-errors-freezes-mac.html

Let us know how it goes

Regards

Amal