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J
jfaintuck
Participant
October 4, 2019
Question

Adobe Reader not downloading

  • October 4, 2019
  • 1 reply
  • 269 views

Hello,

 

I am trying to open an Adobe Acrobat file however the message

 

"Please wait...

If this message is not eventually replaced by the proper contents of the document, your PDF
viewer may not be able to display this type of document.

You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by
visiting http://www.adobe.com/go/reader_download.

For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader.

Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Mac is a trademark
of Apple Inc., registered in the United States and other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other"

 

I have never had this issue in the last 4 months of using Abode, any advice?

    This topic has been closed for replies.

    1 reply

    T
    Test Screen Name
    Legend
    October 4, 2019

    My guess: This is a special kind of PDF that must be viewed in Acrobat/Reader. BUT, you are trying to view it in a web browser, email app, or other thing not from Adobe.


    Solution:

    1. Download this file to your desktop. (It is a file, NOT an error message, and can be downloaded as usual).

    2. Start Acrobat Reader.

    3. Use File > Open to open the file you just downloaded.

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