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Participant
September 15, 2020
Answered

Adobe reader sends me to a wrong web page

  • September 15, 2020
  • 1 reply
  • 578 views

I have an Adobe Acrobat Export PDF plan.

When I want to convert a PDF file to word or excel it sends me to Adobe pricing page.

How can I change that?

 

 

This topic has been closed for replies.
Correct answer radzmar

Are you logged in with the Adobe ID that has the Export PDF plan?

If a "Sign in" apears in the upper right corner of Reader, you're not.

 

1 reply

radzmar
Community Expert
radzmarCommunity ExpertCorrect answer
Community Expert
September 15, 2020

Are you logged in with the Adobe ID that has the Export PDF plan?

If a "Sign in" apears in the upper right corner of Reader, you're not.