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Participant
September 1, 2020
Answered

Adobe Reader Touch Printing Problems

  • September 1, 2020
  • 1 reply
  • 511 views

Adobe Reader Touch has recently stopped working with my printers (Brother 7340 and 2840).  I get an error message "Something went wrong." 

 

I have tried updating printer drivers, installing latest Windows 10 updates and un-installing/re-installing Adobe Reader Touch.   None of these work.   What should I do next?

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Correct answer Amal.

Hi there

 

We are sorry for the trouble. As described you are using Adobe Reader Touch and experiencing issues.

 

Adobe Reader Touch is an old and EOL application and no longer supported. Please remove the application and download the freeware application - Adobe Acrobat Reader DC using the link https://get.adobe.com/reader/

For more information please look at the help page https://helpx.adobe.com/in/reader/faq.html

 

Regards

Amal

1 reply

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
September 2, 2020

Hi there

 

We are sorry for the trouble. As described you are using Adobe Reader Touch and experiencing issues.

 

Adobe Reader Touch is an old and EOL application and no longer supported. Please remove the application and download the freeware application - Adobe Acrobat Reader DC using the link https://get.adobe.com/reader/

For more information please look at the help page https://helpx.adobe.com/in/reader/faq.html

 

Regards

Amal