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agfkl
Participant
October 20, 2017
Question

Adobe Reader Updater Failure

  • October 20, 2017
  • 1 reply
  • 521 views

I've been getting the usual notice to update my Adobe Reader (to ver 11.0.22) but every time I've tried to update it over the last couple of weeks I get "An error occurred. Adobe Reader will try again later." It tells me the error code is 1578.

Any ideas what is going on, or do I just wait until this gets fixed at Adobe's end?

MAC/OS X (10.11.6)

Allan

    This topic has been closed for replies.

    1 reply

    AnandSri
    Community Manager
    AnandSriCommunity Manager
    Community Manager
    October 20, 2017

    Hi Agfkl,

    As per the description above, you are not able to update the Adobe Reader on Mac as you are getting error code 1578, Is that correct?

    Please try the troubleshooting steps from the following KB doc Troubleshoot issues with updating Acrobat or Reader on Mac OS  Link: https://helpx.adobe.com/acrobat/kb/troubleshoot-update-errors-acrobat-reader.html

    Hope this helps and let us know how it goes.

    Regards,

    Anand Sri.

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