Skip to main content
normae17614564
Participant
January 5, 2017
Answered

An error occurred while trying to access the service message when trying to convert pdf files to word

  • January 5, 2017
  • 1 reply
  • 1813 views

I am no longer able to convert my PDF files to Word in Adobe Reader XI.  I still have Windows XP has my operating system.  It comes up with "An error occurred while trying to access the service".  What can I do to fix this problem or is there any other Adobe program that will be able to convert my PDFs to Word?

    This topic has been closed for replies.
    Correct answer normae17614564

    Thank you, that worked!

    1 reply

    Adorobat
    Participating Frequently
    January 9, 2017

    Hi normae17614564,

    Could you please try converting PDF to Word using the online link given below:

    Launch a Web Browser like Google Chrome/Internet Explorer/ Mozilla Firefox, copy and paste this link: https://cloud.acrobat.com/exportpdf​ into the address bar and hit enter​​, click Export PDF

    Have you tried converting other pdf files?

    normae17614564
    normae17614564AuthorCorrect answer
    Participant
    January 11, 2017

    Thank you, that worked!

    Adorobat
    Participating Frequently
    January 11, 2017

    Glad to know that!