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stant43644990
Participant
June 5, 2017
Answered

Application Error

  • June 5, 2017
  • 5 replies
  • 11038 views

I keep getting an application error, RdnCEF.exe.  It says "The application was unable to start correctly (0xc0000135).  Click OK to close".

I have repaired, updated and more and cannot seem to correct it.  Any help?

This topic has been closed for replies.
Correct answer stant43644990

I did remove the rdrservicesupdater.exe and then went to Acrobat, cleared all files and then a restart, problem was solved.  Thanks to all.  Stan

5 replies

Participant
August 11, 2017

I too suffered from the same problem that is application is noot able to start correctly .how it is being resolved

jane-e
Community Expert
Community Expert
June 14, 2017

stant43644990  wrote

I keep getting an application error, RdnCEF.exe. 

Instead of "RdnCEF.exe", your screenshot says "RdrCEF.exe". (small typo)

There are several threads about this error, and this is a known issue. Here are some:
Adobe Reader DC RdrCEF.EXE Application Error

RdrCEF.exe CPU usage with Adobe Reader DC

Adobe Acrobat Reader DC "RdrCEF.exe" 0xc0000022 Error Code

Stop RdrCEF.exe from running

Some say that it was solved, others say it was not solved. Please try the solutions offered and report back/

I am tagging Tariq Dar​ (staff) in hopes that he will follow this thread about the RdrCEF.exe Application error alert.

stant43644990
stant43644990AuthorCorrect answer
Participant
June 14, 2017

I did remove the rdrservicesupdater.exe and then went to Acrobat, cleared all files and then a restart, problem was solved.  Thanks to all.  Stan

jane-e
Community Expert
Community Expert
June 14, 2017

I'm glad it solved and thank you for reporting back. This will be helpful to others who look for the answer.

stant43644990
Participant
June 6, 2017

Windows 7 Professional OS

Community Manager
June 14, 2017

Hi stant43644990,

Adding to what jane-e has already suggested. Would you let us know the version of Reader you are using? To check the version installed Launch Reader>Help>About Adobe Acrobat Reader. Help us with the name and version of operating system?

Also, please check these posts #6 and #25 from this thread: RdrCEF.exe Application error when opening Reader

Will be waiting for your response.

-Tariq Dar

jane-e
Community Expert
Community Expert
June 5, 2017

Screenshot, please.

Claudio González
Legend
June 5, 2017

And what would this application be? Knowing the version of your OS would also be useful.