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titanserivces
titanserivces
Participant
September 8, 2017
Question

Application Error when launching the program, and Printer Properties not opening.

  • September 8, 2017
  • 1 reply
  • 374 views

So I've had a couple issues with Adobe,

Firstly I've had a popup error message from Windows when launching Adobe that says "Windows - Application Error  The application was unable to start correctly (0xc0000022). Click OK to close the application."  I can only select OK on the dialog box, and when I do it closes and opens again a couple of times, and then finally closes.  This happened initially without any perceptible effect on the program or loss of functionality.

Secondly, when going to print documents the printer Properties box doesn't open at all, and the Page Setup doesn't open either.  This happened just yesterday, and is the core functionality that needs to be restored. 

Adobe Reader has been fully uninstalled and reinstalled without change, including uninstalling and reinstalling the 2.5 and 3.5 .NET framework as well.  Additionally I've downloaded the latest printer drivers for the printer I'm attempting to print to, though I have the same issues when attempting to print to any printer. 

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    1 reply

    Adorobat
    Adorobat
    Participating Frequently
    September 8, 2017

    Hi Titanserivces,

    As I understand, you are receiving application error when launching Adobe Reader as well as printer's properties doesn't open, is that correct?

    Please try following troubleshooting steps:

    1- Check if an update is available for Reader, click Check for Updates under Help menu.

    2- Run as administrator- locate Reader's shortcut on the desktop>right click>select Run as administrator.

    3- If that doesn't work, change compatibility settings for Reader DC, under Reader DC shortcut>right click>Properties>Compatibility >Compatibility mode>check the box which says Run this program in compatibility mode for, and select Windows8/7 from the drop down options>Apply>OK.

    You may also visit the following links which discusses this issue: error 0xc0000022 , Error 0xc0000022

    Please confirm the version of Reader you have on the machine: Identify the product and its version for Acrobat and Reader DC

    And, the operating system installed on the machine?

    Have you tried launching printer's user interface and access properties from there, does that work?

    Thanks,

    Shivam

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