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October 1, 2017
Question

ASAP HELP! PDF data in form field lost

  • October 1, 2017
  • 1 reply
  • 298 views

Hi, I lost really important data written in form fields.

I worked on a document, (it was saved few times allready) and studdently my mac crashed. I restarted it and my all work on this PDF was gone. I tried opening it on other computers, same. Also, cheked file history - It's written, that the file was edited yesterday even tho I saved it today twice before crashing. Does someone know any solutions? It was a really important task and I needed to finish it in time and now it's gone. Could I recover it somehow?

PLEASE help ASAP, I'm running out of time...

Thank you.

Adobe Reader, Mac Book Pro late 2011 15",

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1 reply

Meenakshi Negi
Community Manager
Community Manager
October 2, 2017

Hi Vezlinas,

As you have mentioned that you saved the file, please check if you have saved the copy somewhere on your system.

Also, check if the option "Automatically save document changes to temporary files" is selected.

If yes, there might be a copy saved in the temporary folder of the Reader.

If there is no other file saved, then I am sorry to say that it is not possible to recover the lost data.

Let us know if you need any help.

Regards,

Meenakshi