Skip to main content
P
phmartinez1199
Participant
September 18, 2018
Question

Attach email not working after Windows 1709 update

  • September 18, 2018
  • 1 reply
  • 325 views

After recently moving to a windows 10 1709 build the attach to email button is no longer functional. I know there are ways around it however my company uses a scripted work flow to help streamline a lengthy process and this f helps everyone out. Looking for a fix or detailed explanation?

    This topic has been closed for replies.

    1 reply

    AnandSri
    Community Manager
    AnandSriCommunity Manager
    Community Manager
    September 21, 2018

    Hello Phmartinez,

    We're sorry for the trouble you had while using the Attach to email function in Adobe Reader, install the latest update of Adobe Reader from help>check for updates or manually from DC Release Notes — Release Notes for Acrobat DC Products Reboot the machine after updating Adobe Reader and see if this brings any difference.

    You can also refer and try the suggestions from the help article Attach to email option is not working | Acrobat DC, Acrobat Reader DC

    Run Adobe Reader with admin privileges and check.

    What is the version of Outlook installed? What is the current dot version of Adobe Reader installed? To identify the version refer to Identify the product and its version for Acrobat and Reader DC

    Let us know how it goes and share your findings.

    Thanks,

    Anand Sri.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices