Skip to main content
alih28848700
alih28848700
Participant
October 4, 2018
Answered

Can't print a pdf properly

  • October 4, 2018
  • 1 reply
  • 1222 views

The PDF I am trying to print has a large file size as it prints in high resolution. When I try to print it, only a small part of the page is printed and the rest of the page is blank. This has only began to happen ever since the update.

    This topic has been closed for replies.
    Correct answer Vishal@PDF

    Acrobat team is aware of this print issue that has recently surfaced (with the Oct 2 update) and working on a resolution on priority. An fix has been identified and we are further evaluating it.

    We will keep you up updated on the progress.

    Thanks,

    Vishal

    1 reply

    N
    nigelr9294229
    Participant
    October 4, 2018

    Hi, not sure if this helps, I have had issue printing on reader since update.  only part of page is printing rest is blank.

    If i when I print I remove a tick if ticked from print in grey scale and then on the advanced tab tick print as image I can print.

    V
    Adobe Employee
    Vishal@PDFCorrect answer
    Adobe Employee
    October 4, 2018

    Acrobat team is aware of this print issue that has recently surfaced (with the Oct 2 update) and working on a resolution on priority. An fix has been identified and we are further evaluating it.

    We will keep you up updated on the progress.

    Thanks,

    Vishal

    V
    Adobe Employee
    Vishal@PDF
    Adobe Employee
    October 8, 2018

    alih28848700​, nigelr9294229​

    Adobe Acrobat and Reader official update (19.008.20074) containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates.

    More information about this release is here: 19.008.20074 Optional update, October 08, 2018 — Release Notes for Acrobat DC Products

    Please try it out and let us know your feedback.

    Thanks for your patience and support!

    -Vishal

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices