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Anonymous
February 26, 2017
Answered

Can't save because can't find "Done Signing" button

  • February 26, 2017
  • 1 reply
  • 7215 views

Hi, I have "Adobe Reader X" which I am using on a PC. I have downloaded these Adobe Reader worksheets from an online course I am doing which I need to fiil out online and then sign and save.  The instruction at the top of the page says "Click 'Sign' to fill out and sign this form. When you are done, you can save a copy by clicking 'Done Signing'." 

I can't find "Done Signing" which means I can't save my work.  It only saves a blank copy.  I can't print it because I don't have a printer. I'm not viewing Adobe in a internet browser but via the Adobe icon. It is urgent that I work out how to do this and I've spent hours googling, trying the Adobe chat to a consultant, calling numbers to Adobe that don't support telephone troubleshooting so wondered if you can please help?

Thank you!

This topic has been closed for replies.
Correct answer AkanchhaS8194121

Hi Aimeeb38646358,

As mentioned, you are working on Adobe Reader version X. which is quite older version and it could be a possibility its not functioning properly.

As Adobe Reader is a free application of Adobe, we would recommend you to install the latest version of Adobe Reader which is DC.

You may refer to the link-  Adobe Acrobat Reader DC Install for all versions  do download the latest version of Reader and see if that works.

Regards,

Akanchha

1 reply

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
February 27, 2017

Hi Aimeeb38646358,

As mentioned, you are working on Adobe Reader version X. which is quite older version and it could be a possibility its not functioning properly.

As Adobe Reader is a free application of Adobe, we would recommend you to install the latest version of Adobe Reader which is DC.

You may refer to the link-  Adobe Acrobat Reader DC Install for all versions  do download the latest version of Reader and see if that works.

Regards,

Akanchha

A
Anonymous
February 27, 2017

Hi Akanchha,

THANK YOU SO MUCH for your response.  I have used your link to download to Adobe Reader XI and I have tested it and it saved! Awesome.  You have helped me enormously.  I've lost so much time trying to work it out. I really appreciate your time and help.

Many thanks indeed.

Kindest regards,

Aimee

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    February 28, 2017

    Awesome!

    Glad to hear that worked for you.

    Please do let us know if there is any further assistance is required.

    Regards,

    Akanchha

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