Skip to main content
nicolew28142244
nicolew28142244
Participant
April 12, 2017
Answered

cant view pdf on internet

  • April 12, 2017
  • 1 reply
  • 3848 views

Hi. please can i get assistance .

When i try view my pdf documents on the internet i get the below error. this is a new thing as iv always been able to view them on the internet. also i have upgraded to the most recent adobe today. and iv tried to open it on chrome and firefox

The document you are trying to load requires Adobe Reader 8 or higher. You may not have the Adobe Reader installed or your viewing environment may not be properly configured to use Adobe Reader.  For information on how to install Adobe Reader and configure your viewing environment please see http://www.adobe.com/go/pdf_forms_configure.

[Moved from the Lounge (which is where you can "connect with your peers" from across all of Adobe's products for conversations that don't directly relate to help and support) to a product-specific support forum - moderator]

    This topic has been closed for replies.
    Correct answer Tariq Ahmad

    Hinicolew28142244,

    Firefox and GoogleChrome are not using anymore Adobe's functionality to view pdf documents: Change in support for Acrobat and Reader plug-ins in modern web browsers

    And there is a possibility the file you are trying to open is a file created using LiveCycle (XFA form): Why do I get the message please wait......I have the newest version of reader and other documents open though this (Acro…

    Please visit the links I have provided above and let us know if that answers your question.

    -Tariq Dar.

    1 reply

    T
    Community Manager
    Tariq AhmadCommunity ManagerCorrect answer
    Community Manager
    April 12, 2017

    Hinicolew28142244,

    Firefox and GoogleChrome are not using anymore Adobe's functionality to view pdf documents: Change in support for Acrobat and Reader plug-ins in modern web browsers

    And there is a possibility the file you are trying to open is a file created using LiveCycle (XFA form): Why do I get the message please wait......I have the newest version of reader and other documents open though this (Acro…

    Please visit the links I have provided above and let us know if that answers your question.

    -Tariq Dar.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices