Skip to main content
neikiaw45106060
neikiaw45106060
Participant
November 4, 2016
Question

Changing adobe email

  • November 4, 2016
  • 3 replies
  • 444 views

When i signed up for adobe I used a email address. to began my account.  Upon noticing that the documents were going to be sent from that particular email i wanted to change it to my business email .I have updated my email  address to reflect the business email but it is still sending documents through that address. How do i change this?

    This topic has been closed for replies.

    3 replies

    neikiaw45106060
    neikiaw45106060Author
    Participant
    November 29, 2016

    I also took a moment to look at the "changing adobe id email" link. I have also set my adobe i.d to reflect the email i would like the documents to be sent from.

    neikiaw45106060
    neikiaw45106060Author
    Participant
    November 29, 2016

    thank you for your response. i have changed my email information through the accounts settings and each email has been verified. However, it it still sending documents through the yahoo account that i originally signed up through

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    November 13, 2016

    Hi Neikiaw45106060,

    We apologize the delay in response.

    could you please confirm how did you changed the email?

    Please check whether your Email has been updated as primary email or not? We see your @gmail.com email is registered as your Adobe I.D

    You may please go through the help document as well Changing Adobe ID email

    Regards,

    Akanchha

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices