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shawnd75509606
Participant
December 3, 2016
Question

Error when trying to attach pdf to email

  • December 3, 2016
  • 1 reply
  • 342 views

I received a pdf reader document i needed to fill in and at the end was a submit button, when i hit submit. it asked for my email address and password, after entering email credentials it said there was an error trying to attach for to email.......whats wrong, how can i fix this..

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    1 reply

    Adorobat
    Community Manager
    AdorobatCommunity Manager
    Community Manager
    December 5, 2016

    Hi shawnd75509606,

    Could you please try checking update for Reader and see if that works:

    Launch Reader>navigate to Help menu>select Check for Updates, if there is an update available, download and install it, relaunch Reader, and try to attach the pdf file to email.

    In addition to that, please confirm the version of Reader installed on your computer?

    To check the version, launch Reader>click Help>select About Adobe Acrobat Reader

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