how to open a file ?

Forum|Forum|8 years ago
February 24, 2017
3 replies
1016 views

Hi, my bank sent me an answer about my card. They sent me a file in pdf, i download the new version of adobe cause the link beings me, , that was not easy, but i am here BUT when i click in the link it brings me again to the ^bear^ adobe page, but although i have the password i dont know how open the file, plase help me!!

thank you!

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Correct answer Bernd Alheit

Hi, Sorry i don´t speak english so well. I cant save the form because it is just a link. the link is "http://www.adobe.com"

I just wanna know how i can open the file, doing click on the link from my the bank e-mail.

On Windows try the Internet Explorer.

T

Test Screen Name

Legend

That's not a link to your file. Read the email carefully, maybe there is an attachment or another link.

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Legend

What happens EXACTLY when you click on the link?

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Legend

Do you see a page saying something like "to read this file you need the latest Acrobat Reader" or something like that.? What is your browser?

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andrearamirezruizAuthor

Participant

hi Again!! my browser is google Chrome!

thanks!

T

Test Screen Name

Legend

You didn't say so I'm going to assume that you see a page saying something like "to read this file you need the latest Acrobat Reader" or something like that. If so you must save the form. For example, right click on that message and choose SAVE AS. Save to your desktop. Then open the file fom your desktop in Acrobat Reader.

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