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elisabettag75520451
Participant
June 18, 2018
Question

Hyperlink saved in a .jpg button in a PDF (AcrobatXPRO) does not open in Firefox

  • June 18, 2018
  • 2 replies
  • 248 views

I have a PDF file (created with AcrobatX PRO) that has two graphic buttons, each of them has a hyperlink. Both hyperlinks open correctly in Acrobat Reader. Firefox does not open them: when you click on the buttons in Firefox the buttons are not clickable and the hyperlink seems to be lost. On the other side, if you download the PDF from Firefox and reopen it with Acrobat the hyperlinks are there again, are clickable and the right page opens.

Is this issue related to the browser or to Acrobat?

This is the PDF file: https://www.amstechnologies-webshop.com/media/pdf/50/f3/48/Overview-AMS-Laser-Diode-Drivers-Temperature-ControllersWIXev8q4MyHHz.pdf 2 buttons: page 1 the orange button “buy on AMS portal”, page 2 in the footer the blue one “contact us”.

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    2 replies

    Legend
    June 18, 2018

    It can't be related to Acrobat, it isn't used by Firefox.

    Bernd Alheit
    Community Expert
    Community Expert
    June 18, 2018

    May be an issue of the PDF viewer in Firefox.