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melissaleer
Participant
January 15, 2017
Question

I can't install...

  • January 15, 2017
  • 1 reply
  • 231 views

I recently bought a new MacBook Air. I have tried to install Adobe but after I download it and try to enter my username & password to install I get nothing. The screen will jump a little bit like I have entered the information wrong. But I know its not wrong as I can log into Adobe website online. I am doing this all through safari. I have also tried to download another browser however chrome isn't offered in the App Store. (I'm new to Mac so I'm not sure why its not there. I have also changed the "preferences" to allow pugs. Im a college student and have assignments due that I can't complete please help!

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    1 reply

    Legend
    January 16, 2017

    When you install software you need to enter your own computer's password, the one you chose when you first switched it on. This isn't an Adobe thing.