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Participant
October 4, 2018
Answered

Incorrect printing of pdf files

  • October 4, 2018
  • 1 reply
  • 595 views

The new update is not correctly printing some A3 wide format pdf's.

I am getting about a 20% of the right hand side of the page printing on a A3 Ricoh & nothing on a A3 brother.

I tested with previous files I had printed and had same problem.

I can print to pdf and then print the new pdf ok.

Problem only started with version 2019.008.20071

    This topic has been closed for replies.
    Correct answer Vishal@PDF

    stevea2705

    Adobe Acrobat and Reader official update (19.008.20074) containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates.

    More information about this release is here: 19.008.20074 Optional update, October 08, 2018 — Release Notes for Acrobat DC Products

    Please try it out and let us know your feedback.

    Thanks for your patience and support!

    -Vishal

    1 reply

    Vishal@PDFCorrect answer
    Adobe Employee
    October 8, 2018

    stevea2705

    Adobe Acrobat and Reader official update (19.008.20074) containing the fix for this issue is now available. This update will be automatically pushed to all existing installations of Acrobat and Reader. If you want, you may also manually trigger the update early by opening the application and going to Help > Check for Updates.

    More information about this release is here: 19.008.20074 Optional update, October 08, 2018 — Release Notes for Acrobat DC Products

    Please try it out and let us know your feedback.

    Thanks for your patience and support!

    -Vishal