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michael110755
Participant
August 27, 2020
Question

Javascript audio clips no longer play

  • August 27, 2020
  • 1 reply
  • 462 views

I have a self-grading answer sheet for testing purposes.  Was asked to add audio narration to allow questions to be recited to those that may need that assistance.  The answer sheet went into production in June 2020 without a hitch.  Its been used on a weekly basis. On yesterday, a student elected this option for use but no sound was provided when the question number as clicked.  All obvious sound controls were checked along with other audio speaker tests performed with no failures.  The same self-grading answer sheet was then opened with my  Adobe Acrobat X Pro and the audio worked.  Why does this nolonger work with the Adobe Reader application?

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1 reply

try67
Community Expert
try67Community Expert
Community Expert
August 28, 2020

You need to provide some more details about the issue, starting with:

- The exact version number of the application they used (not "the latest", please), preferably with a screenshot of the file opened in that application (as many people think they use Reader when in fact they don't).

- Their OS version

- An exact description of what happens when they try to play the audio.

- Also, I'm not seeing where are the audio clips in the file you shared...

try67
Community Expert
try67Community Expert
Community Expert
August 28, 2020

PS. There are errors in your code under the Submit button. You can't use the saveAs method from a button directly. It requires a trusted context, which usually means installing a script on the local machine of each user, or certifying the file.

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