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regisull
Participating Frequently
December 6, 2017
Question

Link to SWF file does not work in Acrobat Reader

  • December 6, 2017
  • 1 reply
  • 1422 views

In a PDF presentation I have a link to a MOV file and a link to a SWF file.  On a Windows PC (various versions) the link to the MOV file works, bringing up a dialog box to warn me that Windows Media Player will be opened.  But when I click on the link to the SWF file I get an error message saying "This file is set to be launched by this PDF file. This is currently disallowed by your system administrator."

In Acrobat Pro both links work fine (with dialog boxes warning that an external application is being opened).

Why is Acrobat Reader blocking Adobe Flash Player from launching?

We tried turning off Protected Mode under Security Preferences but it didn't help.

    This topic has been closed for replies.

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    February 2, 2018

    Hi Regisull,

    We apologize for the delay in response to your query.

    As shared above, that only Adobe Reader doesn't allow to access the SWF links of a pdf file. However, both MOV and SWF works fine for the Acrobat DC.

    In this scenario we recommend you to check the following preferences settings of Adobe Reader DC application and see if that helps.

    Launch Adobe Acrobat Reader DC> Edit> Preferences (Ctrl+K)> Multimedia Trust (legacy)

    Check options given above, apply the changes and see.

    Let us know if that makes any changes.

    Regards,

    Akanchha

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