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emilyr50896894
Participant
May 9, 2019
Question

Lost documents...please help

  • May 9, 2019
  • 2 replies
  • 327 views

My phone broke and when I got a new phone and re-downloaded the acrobat app none of my documents were there. How can I get them back?

This topic has been closed for replies.

2 replies

jane-e
Community Expert
Community Expert
May 10, 2019

If you were making regular backups of your phone, you might be able to retrieve them from there.

emilyr50896894
Participant
May 10, 2019

My last back up was from months ago. What a bummer.

Bernd Alheit
Community Expert
Community Expert
May 9, 2019

Did you save the files in the Document Cloud?

emilyr50896894
Participant
May 10, 2019

I don't know. How do you do that?

Bernd Alheit
Community Expert
Community Expert
May 10, 2019