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brandinv
Participant
February 28, 2019
Answered

Pages are grey and not showing

  • February 28, 2019
  • 1 reply
  • 4333 views

Everyone in the office has the same reader (XI 11.0.23).

Mine is the only one with a problem. The pages show up grey (like that cover when you select something. But nothing is being Selected). Or like everything is introverted. Such as black pen markings showing up blue.

I also found out recently, if I'm sent something with several pages, the first page will not show up. It will be completely empty, or missing words/markings/etc.

I don't know how to fix this.

      This topic has been closed for replies.
      Correct answer ~graffiti

      Sounds like the pdf files are made from scanned images. You can fix that problem.

      In Reader, go to Edit>Preferences>Page display>Page content and information and check the box that says "Show large images".

      1 reply

      ~graffiti
      ~graffitiCorrect answer
      Legend
      February 28, 2019

      Sounds like the pdf files are made from scanned images. You can fix that problem.

      In Reader, go to Edit>Preferences>Page display>Page content and information and check the box that says "Show large images".

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