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joshuak67822945
Participant
January 13, 2017
Question

PDF Will Not Print

  • January 13, 2017
  • 1 reply
  • 998 views

Adobe Reader DC updated last night and now will not print. I can't open the print dialogue either by pushing the print icon, ctr + P, or File> Print. Whenever I click those buttons, nothing happens. Running Adobe Acrobat DC version 15.006.30279 and flashversion 24.0.0.194.

Anyone else see this issue with the recent update?

    This topic has been closed for replies.

    1 reply

    Community Manager
    January 13, 2017

    Hi Joshuak67822945,

    Please try the repair installation of the application and try again.

    Also, refer to the link below and see if any of the steps help:

    Troubleshoot PDF printing in Acrobat and Reader

    Let me know if the issue still persists.

    Thanks,

    Supriya

    joshuak67822945
    Participant
    January 13, 2017

    On Acrobat DC, after a repair it seemed to work a little better- the tool bars is working-  but most of the tool still crash whenever you try to use them. Adobe crashes suddenly and spits out an error. We have two different clients now that are experiencing these issues. Please help.

    Community Manager
    January 14, 2017

    Hi Joshuak67822945,

    In this case, try the uninstallation and reinstallation of the application using the Adobe cleaner tool.

    Please refer to the link below for the same:

    Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

    Let me know how it goes.

    Thanks,

    Supriya