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May 22, 2018
Answered

Printing in Adobe Reader XI

  • May 22, 2018
  • 1 reply
  • 411 views

When I try to print a pdf in Adobe Reader XI, I get a prompt that says "Adobe Reader has stopped working" and a button to close the program.  My computer is operating Windows 10.  Can someone help me?

    This topic has been closed for replies.
    Correct answer Adorobat

    Hi Thominredding,

    As you are facing issue when trying to print in Reader, please try troubleshooting steps given below:

    1- Reboot the machine if you haven't already and try again.

    2-  If that doesn't work, check if an update is available for Reader using "Check for updates" option under "Help" menu, reboot the machine after installing update and try again. You may also download updates from here: Adobe - Adobe Reader : For Windows

    3- If issue still persists, try troubleshooting steps given in this KB doc: Troubleshoot PDF printing in Acrobat and Reader

    Also, try printing from other application and check if that works.

    Thank You,

    Shivam

    1 reply

    Adorobat
    AdorobatCorrect answer
    Participating Frequently
    May 22, 2018

    Hi Thominredding,

    As you are facing issue when trying to print in Reader, please try troubleshooting steps given below:

    1- Reboot the machine if you haven't already and try again.

    2-  If that doesn't work, check if an update is available for Reader using "Check for updates" option under "Help" menu, reboot the machine after installing update and try again. You may also download updates from here: Adobe - Adobe Reader : For Windows

    3- If issue still persists, try troubleshooting steps given in this KB doc: Troubleshoot PDF printing in Acrobat and Reader

    Also, try printing from other application and check if that works.

    Thank You,

    Shivam