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willynsandiego
willynsandiego
Participant
March 15, 2018
Question

Re: Adobe reader Updater failure

  • March 15, 2018
  • 2 replies
  • 333 views

after four years of the increasingly confusing but supposedly sleek transition to acrobat reader for a simple merge of free services with subscription services as I originally understood I,  I find myself still wondering why this ever happened.  the last time I looked at acrobat the contortions just to figure out pricing boggled the mind. both apps reside in my reader application file.  im afraid to touch anything as everyone old school still uses reader, but acrobat reader seems crazy complicated for no reason to me.  could I just get a simple reason etre` for acrobat reader as a free user.  thank you so much

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    2 replies

    T
    Test Screen Name
    Legend
    March 15, 2018

    Reader is free, been free for twenty years, does what it always did. What has changed is it has adverts for Adobe's commercial products and services, which it is their mission to sell to you. If Reader does what you want, ignore the adverts.

      Meenakshi Negi
      Community Manager
      Meenakshi NegiCommunity Manager
      Community Manager
      March 15, 2018

      Hi Willynsandiego,

      As I understand, you are using the Adobe Acrobat Reader DC application on your machine.

      Could you please let us know the issue you are experiencing with the application?

      Please provide us more information what exactly happens when you try to use the application.

      We will try to help you in resolving the issue.

      We will be waiting for your response.

      Let us know if you need any help.

      Regards,

      Meenakshi

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