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Participant
March 31, 2020
Question

Reader DC last version starts and close itself after less than 1 second.

  • March 31, 2020
  • 1 reply
  • 439 views

Reader DC last version (italian) starts and close itself after less than 1 second.

Hi I tried almost everything on my Win10 x64

  • Update graphic driver NVIDIA RTX2080 up to ver 445.75 
  • Accepted EULA
  • Disintall and reinstall many times
  • Used adobe cleaner tool and reinstall  
  • Tried very last version in american
  • Got second level support from Adobe (subscriber of Acrobat DC), they tried with remote control of my pc for around 30min but no solution and asked me to try this support forum.

By the way...

My acrobat DC works perfectly

In a virtual machine in my computer (same version of windows) it works

 

Any suggetion or help?

Many thanks in advance.

Luke

 

 

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1 reply

Participant
April 16, 2020

OK, after all this bug was related to NVIDIA graphic driver.

New update arrived and version 445.87 fixed it all.